FAQ

The rituals

What's the difference between The Morning Ritual and The Moonlit Ritual?

The Morning Ritual is your skincare routine to start the day: a gentle cleanser, a nourishing oil serum and refreshing care for the eye area. The Moonlit Ritual is an evening wind-down for body and mind: a candle, a hand and body wash, a face and body scrub and a mineral bath soak.

In what order should I use the morning products?

1. Cleanse with the Purifying Mousse. 2. Treat with a few drops of the Natural Retinol Alternative Oil Serum. 3. Apply the Brightening Eye Cream around the eye area. Whenever you'd like an extra refresh, add the Caffeine + Vitamin C Eye Patches: apply to clean skin, leave on for around 15 minutes, then massage in any remaining serum.

How do I use The Moonlit Ritual?

Light the Moss Soy Wax Candle, cleanse with the Peppermint & Dark Cedar Hand & Body Wash, polish your skin with the Icelandic Volcano Face & Body Scrub, then stir a few handfuls of Magnesium Lavender Bath Salt into a warm bath and soak.

Do I need every step?

Not at all. Every product works on its own, so start with the step that fits your day and build from there.

Ingredients & skin

Does the Natural Retinol Alternative Oil Serum contain retinol?

No. It's made with bakuchiol, a plant-derived ingredient often called a gentle retinol alternative, together with rosehip, jojoba and evening primrose oils. If you're pregnant or breastfeeding, please check with your doctor before using any new skincare.

Where can I find the full ingredient list?

Every product page has an "All ingredients" section with the complete ingredient list. Please always check your product's packaging for the most up-to-date list.

Is it suitable for sensitive skin?

We recommend doing a small patch test on the inside of your arm 24 hours before first use. If any irritation occurs, stop using the product. For the scrub, avoid the delicate eye area.

Candle care

How do I get the best burn from my candle?

On the first light, let the wax melt all the way to the edges of the glass. Trim the cotton wick before each use, keep the candle away from drafts and anything flammable, and never leave a burning candle unattended. Safety information is on the label on the bottom of the candle.

Gifts

What's inside the gift sets?

The Rejuvenating Glow Gift Box includes the Purifying Mousse, Natural Retinol Alternative Oil Serum and Brightening Eye Cream. The Moonlit Ritual Bath Set includes the Moss Soy Wax Candle, Peppermint & Dark Cedar Hand & Body Wash, Icelandic Volcano Face & Body Scrub and Magnesium Lavender Bath Salt.

Need gift ideas?

Browse our Holiday Gift Guide for gifts for every ritual and every budget.

Orders

How long does shipping take?

Please see our shipping policy for delivery times and costs.

What is your return policy?

Please see our refund policy.

Do you have a welcome offer?

Yes! Join our email list and you'll receive a code for 10% off your first order.

How can I contact you?

We'd love to hear from you. Visit our contact page.